Under pressure from legislators, the department is looking at issues of fairness and transparency in the popular programs
British Air's Avios loyalty currency is gaining a wider circle and more opportunities to spend
Delta's CEO responds to the outpouring of complaints over cuts and changes in its SkyMiles program
The U.S. Customs and Border agency is transitioning its Global Entry program to a smartphone app
Elite will become more elite as Delta cuts back on elite status and benefits and how to earn them
Overcrowding and waiting lists are turning airport lounges into bones of contention
A long-standing tool for air travelers has fallen by the wayside with outdated data
A new wrinkle for frequent fliers: A growing number of point-earning airport loyalty programs
Airlines keep a lot of data on passengers; it can be both helpful and dangerous
Virgin Atlantic's planned membership in SkyTeam will become effective next week.
Delta American Express cardholders get a new perk: 15% off the points required for award flights
United is offering to trade points for unwanted gift cards
As airport lounges become more crowded, Delta is adding a skip-the-line privilege for its most lucrative passengers
Stopovers of up to a year will be possible on award tickets issued by Air France and KLM
Virgin Australia is running a fun lottery to make life a little better for those stuck in the middle.