Wyndham, the world's largest hotel franchising company with approximately 9,000 hotels across more than 95 countries, has signed on with a payment company, Béné, whose platform allows guests to tip individual staff members using electronic payments just as they do for so much else—including the hotel itself.
A McKinsey consultant study says that 82% of Americans are using digital payments these days.
The new system is available for all hotels among Wyndham's brands to adopt. Each employee is represented by a QR code that customers can use to leave a tip. Depending on the hotel's arrangements, the tips either go directly to the employee's account, or to the hotel for pooling and payout.