For accommodation, I almost always use an online travel agency now. I've found that the prices are usually lower and i'm more likely to get an upgrade. There is also a recourse if the hotel tries to charge an undisclosed fee. Booking.com is my favorite, although I've been using Expedia, Priceline and Airbnb . Roger Wade had an interesting article about some of the reasons he thinks booking hotels online is the way to go now. http://www.priceoftravel.com/3...en-get-better-rooms/