Everyone knows that smartphones have changed everything, including many aspects of how we travel. Nevertheless, it appears that until recently no one has really fully studied the real impact. A recently-published research paper makes a start.
Dr. Dan Wang and his co-authors at the School of Hotel and Tourism Management at Hong Kong Polytechnic say that having a constant connection to the internet has become an expectation, and that it has changed the traditional three-stage process of pre-trip planning, the trip itself, and then sharing experiences.
The initial study is based mostly on in-depth interviews with a group of U.S. travelers, who were asked about recent trips, and specifics about how they used their phones. Japan Today has a lengthy discussion and description of the study HERE