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Hyatt trial run for Google's interpreter

 

There's a new worker at the front desk at the Hyatt Regency at SFO, a Google Home Hub that will let customers and staff to each speak their own language and be understood by the other.

The Google Assistant built into the device will be used in Interpreter Mode, with each user identifying his or her language and the software, hopefully, making things work between them, eliminating delays to wait for an interpreter or creating misunderstandings.

If it works well, it will be rolled out to other locations, and could play an important role in a wide range of customer-facing situations.

The best part of every trip is realizing that it has upset your expectations

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