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Hotels in the UK have the worst service in Europe !


Yet another survey from The Telegraph (UK) reckons that Hotels in the UK have the worst service in Europe.

True or False ?

Finland has the best service the survey found.

But, if you read the figures, the worst performing City is London.

But as we all know - London is not the UK. Its not Scotland, Wales or Northern Ireland.

In fact the City with the best score - Sheffield England - did better than Finland !

It may be that London plays to a captive audience and no longer needs to try hard to attract customers. It may be that 75% of its hotel staff are from Eastern Europe with poor English language skills.

But as the survey shows - if you want the best service - move away from the Capital City.

Which is true of many countries. 


Survey shows if you want the best hotel service in the UK - stay outside London !


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As a rule I do just what you say -- avoid the big cities except for those attractions I feel important to see, and stay in smaller cities and towns.  It makes for a more relaxed vacation.


I have to say my experience with hotels in London has been the opposite -- that they are quite good, although expensive.

Twitter: @DrFumblefinger

"We do not take a trip, a trip takes us".  John Steinbeck, from Travels with Charlie

I'm curious also what would have happened with more hotel detail. We generally don't stay in the big hotels; we look for the local ones, especially ones that cater to lower-budget families traveling, sometimes in their own countries...and I can't say we've had any complaints to write home about in France, Germany, Spain, Portugal, Switzerland, Norway...nor England, where we had two pleasant experiences with a small and a tiny hotel.


In fact, our only service complaint was with an "airport" hotel (quotes because it was a 30-minute ride over the mountain into the next province) that had terrible food and nearly no staff. 


The best part of every trip is realizing that it has upset your expectations

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