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Delta makes its 20-minute bag guarantee permanent

Delta's guarantee that your bags will hit the conveyor belt in the terminal within 20 minutes of landing, announced as a test a few months ago, is now permanent. Delta passengers whose bags don't appear in time are eligible to fill out an online form and claim 2500 SkyMiles.


Alaska Airlines has a similar guarantee, but is a much smaller carrier. DETAILS

The best part of every trip is realizing that it has upset your expectations

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Nice to hear of something positive for consumers.  As you know Alaska Airlines sparked this, as they've done this for at least a decade.  But less waiting for a bag is a positive thing for travelers and I applaud them for doing so.

Twitter: @DrFumblefinger

"We do not take a trip, a trip takes us".  John Steinbeck, from Travels with Charlie

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