Airlines barely beat out the IRS to avoid the bottom spot in customer satisfaction last year, according to this report from the Chicago Tribune. Even top-rated JetBlue and Southwest slipped in their rankings. Surprising to some, American/USAir actually rose!
Golden Oldie: Leaning Towers—It’s Not Just Pisa!
Pisa’s is the most famous, but Paul Heymont shares a collection of leaning towers that have a slant of their own